The Detail Warehouse
By detailers - for detailers.
Two decades of detailing experience, a new team at the wheel, but the same obsession: getting you the right product, the right advice, and your order out the door fast.
It Didn't Start With Us
Our story starts 2004, when Terrance McLaughlan returned to Australia, after managing luxury car dealerships throughout Asia. Recognising an opportunity to serve the Australian market, Terry began importing premium detailing products into Australia.
In 2010, he setup Premium Polishing Systems, adding brands like Rupes to the line up, and opening the online store. In 2020 we rebranded, taking on the TDW brand you know and love.
During that time our industry has seen massive progression in chemical and equipment technology, but we have been here through it all. Testing and reiterating the whole time. Long before we took over the reins, The Detail Warehouse had established a name in the trade as the place that actually knew its products. That reputation was hard earned, passed from one pair of hands to the next. We're the newest set to hold it, and we take that seriously.
Once a car guy...
Always a car guy
My story on the other hand, started a little different. Always passionate about cars and the automotive industry, the mechanical industry felt like my natural calling.
My love for all things automotive didn't stop at making them run well. I spent most nights and weekends in the shed building and perfecting a long list of project cars. Naturally, like anyone who is good at detailing, this hobby quickly turned into friends' and family's vehicles as well.
During that time though, I discovered something else about myself, which set me on the path to The Detail Warehouse. Working as a mechanic, managing my own customers, I fell in love with creating customer solutions. I realised that the perfect pairing of creative ideas, practical solutions and products could unlock huge opportunities for our customers. From that point on I knew I had to build a business of my own, where I had the opportunity to do this for thousands of customers a year, instead of the same few, week after week.
When Terry told us he was ready to retire, my wife and I knew we had found the opportunity we had been searching for.
A Sneak Peak at Our shop
So - What has changed?
Taking it over TDW meant we could build on a solid foundation. Since taking the reins, we have:
- Moved to a dedicated facility,
- Rebuilt the website & online presence,
- Expanded our range,
- Made shipping faster & cheaper,
We won't stop there. This isn't a one-off — it's a continual, dedicated effort to get a little bit better for our customers, every day.
We may only be a small team: me, my wife, and Jesse our full-time employee. But small means you're always dealing with someone who genuinely cares, knows the stock and knows the craft.
Real service, not a ticket queue
A real team you can actually call
Need Help?
Call our number and I'll look up a part for you, recommend a pad and compound combo I've actually used and know works, or talk you through a machine that's playing up. I'll check whether your order has landed, and I'll get a rush job out the door to keep your business moving. And if you don't need the expensive option, I'll tell you that too.
That's the part of this business I care about most, and it's the part that will never change.
Why our customers keep coming back
Official importer and distributor
We bring many of our brands into Australia ourselves, so you get the genuine article.
Always in stock, never dropshipped
It ships from our shelves, not someone else's warehouse.
Dispatched twice a day
Order early and it can leave the same day.
In-house repairs and genuine parts
We service machines and stock the parts to keep them running.
Advice from people who use this gear
Real detailers on the other end of the phone.
Click and collect in Perth
Grab it straight from the warehouse.
Find Us In Perth
Unit 3, 10 Rawlinson Street, O'Connor, WA 6163
Mon - Fri, 8:30am - 5:00pm
Saturday, 9:00am - 12:30pm
Got a question before you order?
Talk to someone who actually knows the range — not a ticket queue. We usually reply the same business day.
Ready when you are
Shop the range online, or come and see us in store.